What your CEO really wants to hear the day a major funder leaves
How You Lose a $4 Million Funder (and Don't Miss a Quarter)4-minute read A $4 million funder walks away. In most organizations, the next steps are easy to guess: emergency meetings, a new forecast, and a list of prospects who suddenly become top priority. There’s pressure to speed up gifts that aren’t ready, and the CEO quietly asks, how will we replace $4 million? But there’s another way to look at it. You lose the funder, but you still meet your quarterly goals. This might sound like a fundraising problem, but I see it as an issue with how the organization operates. The real mistake is focusing only on replacing the $4 million.When a big funder leaves, our first instinct is to look for another one. Who else could give a seven-figure gift? Which proposal can we move faster? What corporate partner haven’t we talked to yet? Sometimes that’s needed. But if losing one funder suddenly creates a $4 million gap, the real issue started before they left. The organization focused on bringing in money, but not on building resilience. Those are not the same. I’d rather have coverage than a replacementThe question I want my team asking is how much coverage we have if something falls through. If you have a $15 million goal and only $15 million in expected revenue, there’s no room for error. Some gifts get delayed, some proposals shrink, some decisions take longer, some funders change their plans, and sometimes a $4 million funder leaves. Your system needs to expect that. Concentration is the test you already haveChief Fundraiser’s Operating System (OS) 3 already asks this: how much do we rely on just a few funders? Take away your top three prospects and see what’s left. Big gifts are great, but too much dependence on a few sources is risky. It’s easy to mix those up when money is coming in. If you’ve already done that test, you know your number. If not, start there before moving on. Coverage and velocity are where the diagnostic stops shortOS 11’s backup plan asks a good question: if your riskiest revenue stream drops by 25%, do you have a written plan? Most of us stop at just naming the risk. Two things determine if that plan will really work when you need it. First, coverage: how many real, qualified opportunities are behind your forecast? These should be actual chances with a clear path to investment, not just names in a database. Second, velocity: how fast can we move the right opportunities forward? This is often overlooked. A big pipeline isn’t helpful if everything in it takes nine months to develop before a funder can say yes. Strong organizations keep some opportunities ready to move now. The real test comes before you lose a funderEvery chief fundraiser should be able to answer this: if our biggest funder said tomorrow they were leaving, what would we do on Monday? Which opportunities would move up? Which relationships would get executive attention? Which proposals could we speed up without forcing urgency? Where could unrestricted revenue help cover the loss? What would we stop doing? If answering that takes three weeks of meetings and spreadsheet archaeology, you don’t have a contingency plan. You have a contingency exercise. This changes how I look at the pipelineI used to think the pipeline just showed where future revenue would come from. Now I see it also acts as insurance in case things don’t go as planned. It gives you options if a proposal falls through, a decision gets delayed, a foundation changes leadership, or a $4 million funder leaves. Losing $4 million is always serious. But the most important thing is making sure one outside decision doesn’t turn into a crisis for your whole organization. If you know a CDO who’s relying on one funder, send this to them. This might be the week they need to run the test. Your TurnWhat would happen if your largest funder walked away tomorrow? I created the 3 Layers of Revenue Resilience self-audit to help you find out. It tests your revenue plan across concentration, coverage, and velocity, then shows you exactly where you’re most exposed. Download it free and run the audit with your team this week. Coming Next WeekNext Sunday, I’ll share the one line you should add to your board deck to change the conversation. Revenue growth can hide revenue risk, and most goal-versus-actual reports don’t show the difference. Until next Sunday, PS - If this hit close to home, grab 20 minutes on my calendar. Sometimes it’s easier to talk through where the gap really is. This newsletter grows one fundraiser at a time, and mostly by word of mouth. If it's useful, forward it to one Chief Fundraiser who'd benefit from it.
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I’m Christine Bork, Chief Development Officer at the American Academy of Pediatrics. I write CFW to share what I’m learning as I lead a growing team and try to do the work in a way that’s sustainable and thoughtful. |